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Privacy Policy

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Effective Date: April 8th, 2025
Last Updated: May 17th, 2025

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At Reframe Transformational Therapy™, your privacy is important to me. This Privacy Policy explains how I collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

 

What Information I Collect

 

I may collect and process the following types of personal data: 

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  • Personal Information you voluntarily provide:

    • Name, email address, phone number.

    • Information shared when booking sessions, submitting contact forms, or subscribing to resources.

  • Usage Data and Cookies:

    • Browser type, device, IP address, location, pages visited, and other analytics—collected through cookies and third-party tools like Google Analytics. You can modify your browser settings to decline cookies if you prefer.

 

How I Use Your Information

 

Your data is collected and used based on one or more of the following lawful bases: your consent, performance of a contract, and compliance with legal obligations.

 

I may use your information to:

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  • Respond to inquiries or session requests.

  • Manage and deliver coaching services.

  • Send occasional newsletters or updates (if you opt in).

  • Maintain legal, tax, or administrative records.

  • Improve website performance and user experience.

 

Data Retention

 

I retain personal data only as long as necessary to:

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  • Provide services.

  • Fulfill legal, financial, or tax requirements.

  • Resolve disputes or enforce agreements.

 

Client information is typically retained for up to 7 years, in accordance with standard business and professional guidelines.

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How I Protect Your Data

 

I use industry-standard methods to keep your data safe. All sensitive information you submit is encrypted and stored securely. Your data is never sold, traded, or shared with third parties without your explicit consent, except when required by law.

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Data Sharing & Third Parties

 

Your personal data is never sold or rented. It may be shared only with trusted third-party providers that help operate this website and deliver services — such as Wix (website platform), Google Analytics (site traffic data), and Stripe or other payment systems — all of which are GDPR-compliant. Data may also be disclosed where legally required (e.g., under court order or to prevent harm).

 

Cookies & Analytics

 

This site uses cookies and analytical tools to better understand user behavior and improve functionality. You can modify your browser settings to decline cookies if you prefer.

 

International Data Transfers

 

As you may be accessing this site from outside the EU, some data may be transferred internationally. In these cases, appropriate safeguards are used, such as Standard Contractual Clauses, to protect your information.

 

Your Rights

 

If you are located in the EU or UK, you have the right to:

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  • Access the personal data I hold about you.

  • Request correction or deletion of your information.

  • Withdraw consent to communication or processing.

  • Request data portability.

  • Object to processing of your data.

  • Lodge a complaint with a data protection authority (e.g., AEPD in Spain).

  • If you are located in the United States, you may also have rights under applicable state privacy laws, such as the California Consumer Privacy Act (CCPA). You may contact me to request access to, correction, or deletion of your personal data.

 

To make a request, please contact me at:
info@reframetransformationaltherapy.com

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Contact

 

If you have any questions about this Privacy Policy or how your information is handled, please get in touch:

 

Timothy Chittenden
info@reframetransformationaltherapy.com
Plaça Indústria, 3 – Piso 1
08870 Sitges (Barcelona), Spain

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